FAQ List

  • All
  • Buyers
  • Sellers

How do I get started?
How do I place an order?
Can I order online if I live outside South Africa?
What is Selling on LocalSense?
Why should I sell on LocalSense?
How do I get started?
What is the best time to buy?
Where do you deliver?
Where is my staff?
Which payment options do you accept?
What do I do if my credit card is declined?
What is Mobicred?
How does Mobicred work?
Where can I get more Mobicred help?
Can I update an order?
Can I cancel my order?
Can I put an item I want to buy on hold and complete the order later?
I ordered from multiple sellers, do you consolidate into one shipment?
Can I reschedule my delivery?
Can I change my delivery Address after I have placed an order?
What is LocalSense’ return policy?
Can I return an item with the courier upon delivery?
How long does it take to process my return?
Is it safe to shop with you?
Are all items you sell new?
Can I trust your Sellers?
Where can I find more information about a seller I wish to purchase from?
Do my product and/or shop reviews have to be positive?
What criteria must I meet to become a listed shop on LocalSense?
I want to list my products on localsense.co.za, but I do not have a website. Can I list my products?
How much does it cost to sell on localsense.co.za?
How do I list my products?
What does it cost to list my products on LocalSense?
Can I sell bundles?
Can bundles include items from different categories?
Can I list the same product in multiple categories?
What do I do if I cannot find the right category for my product?
What type of products cannot be listed on localsense.co.za?
When do I start getting charged the monthly subscription fee?
How will I know when I have a sale?
How important is it to manage my inventory?
I have run out of stock but I have pending order – what do I do?
How much does it cost to ship items I sell?
How does fulfillment by LocalSense work?
How do I access my transaction and order history?
How do I know if I have returned goods?
How do I know what products are currently selling well?
How do I know about products that customers are looking for that are not available on the website?
How can I close my account?
Who else has access to my account?
What is SID Instant EFT?
Is SID Secure?
Why choose the SID payment method?
SID Troubleshooting Tips: I have not received a One-time PIN VIA SMS
SID Troubleshooting Tips: The SID page is constantly looping

How do I get started?
How do I place an order?
Can I order online if I live outside South Africa?
What is the best time to buy?
Where do you deliver?
Where is my staff?
Which payment options do you accept?
What do I do if my credit card is declined?
What is Mobicred?
How does Mobicred work?
Where can I get more Mobicred help?
Can I update an order?
Can I cancel my order?
Can I put an item I want to buy on hold and complete the order later?
I ordered from multiple sellers, do you consolidate into one shipment?
Can I reschedule my delivery?
Can I change my delivery Address after I have placed an order?
What is LocalSense’ return policy?
Can I return an item with the courier upon delivery?
How long does it take to process my return?
Is it safe to shop with you?
Are all items you sell new?
Can I trust your Sellers?
Where can I find more information about a seller I wish to purchase from?
Do my product and/or shop reviews have to be positive?
What is SID Instant EFT?
Is SID Secure?
Why choose the SID payment method?
SID Troubleshooting Tips: I have not received a One-time PIN VIA SMS
SID Troubleshooting Tips: The SID page is constantly looping

What is Selling on LocalSense?
Why should I sell on LocalSense?
How do I get started?
What criteria must I meet to become a listed shop on LocalSense?
I want to list my products on localsense.co.za, but I do not have a website. Can I list my products?
How much does it cost to sell on localsense.co.za?
How do I list my products?
What does it cost to list my products on LocalSense?
Can I sell bundles?
Can bundles include items from different categories?
Can I list the same product in multiple categories?
What do I do if I cannot find the right category for my product?
What type of products cannot be listed on localsense.co.za?
When do I start getting charged the monthly subscription fee?
How will I know when I have a sale?
How important is it to manage my inventory?
I have run out of stock but I have pending order – what do I do?
How much does it cost to ship items I sell?
How does fulfillment by LocalSense work?
How do I access my transaction and order history?
How do I know if I have returned goods?
How do I know what products are currently selling well?
How do I know about products that customers are looking for that are not available on the website?
How can I close my account?
Who else has access to my account?